Refund and Returns Policy

Last updated: August 2026

Thank you for shopping at 9th Street Goods. We want you to be completely happy with your purchase. If something isn’t right, we’re here to help.

Return Window

We accept returns within 30 days of your purchase date. After 30 days, we are unable to offer a refund or exchange.

Condition Requirements

To be eligible for a return, your item must be unused and in the same condition that you received it. Comics and graphic novels must be unread and in their original packaging (bag and board, shrink wrap, etc.) if applicable.

Refund Options

Once your return is received and inspected, we will notify you by email. If approved, you may choose either:

  • Full refund to your original payment method (please allow 5–10 business days for processing), or
  • Store credit for use on a future purchase

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery and we will make it right at no cost to you.

How to Start a Return

Email us at a_austin@9thstreetgoods.com with your order number and reason for return. We’ll reply within 1–2 business days with instructions.

Please do not send items back without contacting us first.